Our tins are factory-sealed airtight to preserve peak freshness. Once opened, the silicone-lined lid provides a tight, protective seal that helps guard against air and moisture. For the best flavour and aroma, enjoy teas and powdered teas within 1–2 months of opening. Always store in a cool, dry place away from heat, light, and humidity. Refrigeration is optional but recommended for powdered teas, just be sure the lid is closed firmly and keep tins away from strong odours, as tea can absorb smells easily.

Our products are featured at Evana Patisserie & Cafe in Scarborough, ON. Our selections are also offered on their menu, perfect for trying a cup before purchasing.

We do our best to deliver your matcha, teas, and accessories quickly and safely.

• Processing time: Orders are prepared within 1–3 business days.
  
• Delivery within Canada: Usually arrives within 3–7 business days, depending on your region.
  
• Shipping area: At this time, we ship within Canada only.
  

As soon as your order ships, we’ll send you a tracking number so you can follow the beginning of your new ritual.

We want every cup of matcha, tea, or accessory you receive to feel
like the start of a ritual you truly enjoy. While we don’t accept
returns or provide refunds once an order has shipped, we’re always here
to help if something goes wrong.

If you receive the wrong item, please contact us within 3 days of delivery — we’ll make it right so your ritual can continue without worry.